Terms and Conditions
We are at your service should you have questions: [email protected]
1. PURCHASING & REFUNDS
By ordering today I am authorizing the credit card I provide to be charged. I represent that I have read and agree to the full Terms and Conditions of this offer and I understand that I will be liable for payment of all product that was shipped to me.
To ensure the health and safety of our customers, we highly regulate our fulfillment environment. To this end, Cannaflower cannot accept returns.
We prioritize responsible consumption and adherence to legal requirements. By purchasing our products, you affirm that you meet the age requirements mandated by your state or jurisdiction and that you are not a minor. It is imperative to ensure that our products are consumed only by individuals of legal age.
Our commitment to compliance is unwavering, and we strictly enforce age verification measures to prevent underage access to our offerings.
2. SHIPPING
We are pleased to say that we ship to every state in the continental U.S., with the exception of California. We understand the value of discretion for our customers when shipping your orders. All orders are double-bagged in heat-sealed, nylon forensic bags and shipped in a discreet box with a nondescript return address.
We process orders Monday through Friday, excluding federal holidays. Please allow 2 business days for orders to be fulfilled. Our team packs and seals each order as it comes in, to preserve freshness and quality for our customers.
Cannaflower ships packages via USPS with two options for our customers: first-class mailing and priority mailing. Cannaflower is not responsible for any order that is stolen outside the customer’s address, lost in transit, or not delivered or seized. We are not responsible for packages stolen from your mailbox or doorstep. If you live in a highly-congested neighborhood, we recommend following your tracking to anticipate the delivery of your order. With this, we do provide package protection insurance. This enables us to work with your local carriers and ensure we can investigate if a package is delayed or if something should occur during shipping.
Should a customer have an issue with delivery, all problems must be reported in writing within 7 days of the delivery date. Delivery dates may be found and recorded through tracking numbers associated with the order.
The timing of your order depends upon what you choose as a shipping method. Free standard shipping orders typically take 5 to 7 business days, depending on your location. Priority shipping typically takes 2 to 3 business days. Please note that your shipping estimate begins after your order has been processed. We will email you a tracking number once your order has been fulfilled.
If you are curious about the status of your order in its fulfillment or shipping process, please know that we send communications to the email used with the order. Confirmation emails may sometimes go into a customer’s spam or promotions folder, depending upon the settings within your email platform. Shipping costs are non-refundable.
Cannaflower strives to ensure maximum customer satisfaction with every purchase. We make outstanding customer service a priority. We are thrilled to support you with any questions you may have. Reach out to us! [email protected]
We do not have a money-back guarantee, as CBD affects each individual differently.
We do not offer refunds.
If your package is lost or delayed, we recommend contacting the USPS. If you have any queries, you can contact USPS at 800-ASK-USPS.
Should a customer have an issue with delivery, all issues must be reported in writing within 7 days of delivery date. Delivery dates may be found and recorded through tracking numbers associated with the order.
Limits on Cancellations and Deliverability Expectation
We strive to be flexible and accommodating to our customers’ needs. However, to maintain the efficiency of our operations and ensure fairness to all customers, we reserve the right to limit the number of cancellation requests from individual customers.
If a customer requests cancellations more than three times within a specified period (e.g., within a month), we reserve the right to take appropriate action, including but not limited to:
Terminating or suspending the customer’s account.
Augmenting the level of services offered to the customer, such as restricting future orders or imposing additional terms and conditions.
Exceptions to this cancellation policy may be granted on a case-by-case basis at the discretion of Cannaflower’s management.
Circumstances beyond the customer’s control, such as unforeseen emergencies or extenuating circumstances, may be considered when evaluating cancellation requests.
In cases where delivery is repeatedly unsuccessful despite our efforts to suggest alternative pickup methods, such as using another address or retrieving the package from a local postal hub, we reserve the right to amend our level of support. Our commitment is to deliver exceptional products, and if repeated delivery issues occur without proactive action from the customer, or from a collective residence, we will be unable to offer additional support.
Our dedication lies in ensuring that each customer receives their desired products promptly and efficiently. However, in cases where greater than two delivery issues persist within a calendar year without corresponding proactive steps taken by the customer, we must consider our obligations in the transaction fulfilled. Should package protection have been purchased in such instances, we will refund this portion of the order as it is determined that the support needed lies beyond our capacity and recommendations.
By placing an order with Cannaflower, customers agree to abide by this section of our shipping policy.
NB: As part of our commitment to maintaining a safe environment for all transactions, we reserve the right to verify identity prior to the fulfillment of an order. This verification process may include but is not limited to, requesting official identification documents or employing third-party verification services. By implementing stringent identity verification measures, we aim to safeguard the integrity of our services and uphold the trust of our customers.
3. LIABILITY & INDEMNIFICATION
Cannaflower ships our products throughout the U.S. Since state legislation varies greatly around the specific legalities of cannabis, we encourage all of our customers to do their own research into their individual state’s laws.
By purchasing any product on this website you agree to indemnify, defend and hold Cannaflower and its agents, managers, officers, directors, and employees harmless from and against any and all liabilities, losses, damages, and expenses, including reasonable attorneys’ fees (collectively, “Claims”) arising from or growing out of any acts or omissions you commit, including but not limited to, violation of any applicable law, regulation, or order.
4. DISCLAIMER
None of the products listed on this website have been approved by the FDA and are not intended to diagnose, treat or cure any disease or ailment. Always check with a physician before trying any new dietary supplement or medicinal herb.
*I understand the statements regarding these products have not been evaluated by the Food and Drug Administration. This Product is not intended to diagnose, treat, cure or prevent any disease. Results from products may vary. These items are not intended to cure, treat or prevent any diseases.**
5. TERMS & CONDITIONS
Agreement between User and https://cannaflower.com/ Welcome to https://cannaflower.com/.
The https://cannaflower.com/ website (the “Site”) is comprised of various web pages operated by Cannaflower™ (“Cannaflower™”). https://cannaflower.com/ is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of https://cannaflower.com/ constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
Privacy
Your use of https://cannaflower.com/ is subject to Cannaflower™’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.
Electronic Communications
Visiting https://cannaflower.com/ or sending emails to Cannaflower™ constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Links to Third Party Sites/Third Party Services
https://cannaflower.com/ may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Cannaflower™ and Cannaflower™ is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Cannaflower™ is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by BCannaflower™ of the site or any association with its operators. Certain services made available via https://cannaflower.com/ are delivered by third party sites and organizations. By using any product, service or functionality originating from the https://cannaflower.com/ domain, you hereby acknowledge and consent that Cannaflower™ may share such information and data with any third party with whom Cannaflower™ has a contractual relationship to provide the requested product, service or functionality on behalf of https://cannaflower.com/ users and customers.
No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use https://cannaflower.com/ strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Cannaflower™ that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Cannaflower™ or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Cannaflower™ content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Cannaflower™ and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Cannaflower™ or our licensors except as expressly authorized by these Terms.
Indemnification
You agree to indemnify, defend and hold harmless Cannaflower™, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Cannaflower™ reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Cannaflower™ in asserting any available defenses.
Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be handled in the EU. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Changes to Terms
Cannaflower™ reserves the right, in its sole discretion, to change the Terms under which https://cannaflower.com/ is offered. The most current version of the Terms will supersede all previous versions. Cannaflower™ encourages you to periodically review the Terms to stay informed of our updates.
Effective as of January 01, 2019